November 24, 2016

FAQ

Pre-Enrollment Questions

What is Mold Illness Made Simple?

Mold Illness Made Simple is an online course (eCourse) which will teach you the basics of Mold Illness/Chronic Inflammatory Response Syndrome (CIRS), created by certified Shoemaker CIRS physician Dr. Sandeep Gupta. It will give you clarity and confidence in understanding and conquering CIRS from both a physical, i.e. how CIRS affects the body, and environmental i.e. how are water-damaged buildings tested and remediated, viewpoint.

Is there any science behind Mold Illness/CIRS?

Yes and it’s growing everyday. Visit the CIRS science page for the latest research.

Who is the course for?

Patients and carers: For patients who suspect they may suffer from CIRS it will provide you with the tools to be screened appropriately for CIRS and the tests/health professionals required for a full CIRS diagnosis and treatment. For patients already with a CIRS diagnosis the course is an excellent resource to assimilate the steps of the Shoemaker protocol and the basics of building testing and remediation.

For health practitioners this course is the best and fastest way to learn about CIRS and the Shoemaker protocol from a health, and environmental, perspective to enable you to screen, diagnose and treat your patients more effectively. Completing this course will give you a significant advantage if you decide to undertake full Shoemaker certification.

For Indoor Environmental Professionals (IEP) and mold remediators it will give you the understanding of the health side of CIRS/mold illness and enable you to recommend appropriate medical care for clients.

What does the course consist of?

The course consists of eight weeks (modules) of content consisting of 2-3 chapters (units) per week for a total of 18 chapters. Each chapter has a 15-45 minute video with a lecture by Dr. Gupta over PowerPoint slides. There is a high quality workbook in PDF format to accompany each chapter and the lecture slides. Each week there is a 8-10 question quiz which is required to be passed (50% of higher grade) before moving onto the next week to enhance the retention of what you have learned. Each week will also have optional reading/viewing links if you wish to further your understanding.

For a detailed course outline visit the course details page.

Is the course available to be downloaded to my computer or tablet?

Yes all materials, video lectures, PowerPoint slides, workbook and quiz results can be downloaded.

Are there any bonus materials?

Yes, every enrollment will have access to all the webinars that Dr. Gupta and colleagues have done to date. So far this includes two Introduction to CIRS/Mold Illness Made Simple webinars, a members only Q&A webinar, an Irvine CIRS conference debrief webinar with Dr. Ritchie Shoemaker, a CIRS and Lyme webinar with Dr. Sonia Rapaport and Dr. Raj Patel and the Emotional Toll  of CIRS with clinical psychologist Dr. Samantha Clarke.

There are also other bonus materials including eBooks and Dr. Clarke’s audio files for download.

Private Facebook group

After week 5 members will gain access to a private Facebook group where you can communicate with other Mold Illness Made Simple students and ask Dr. Gupta questions.

How much does enrollment cost?

The full enrollment cost is $199 USD.

How do I enroll?

Visit the enrollment page to pay via PayPal for instant access. If you don’t wish to pay via PayPal you can contact Lotus Holistic Medicine, (email admin@lotusholisticmedicine.com.au) for alternative arrangements.

How long do I have access to the course?

You will have lifetime access to the course!

You should allocate approximately 2-3 hours to complete the video lecture, workbook and quiz each week.

How is the course delivered?

The course is delivered on-demand, so you can log in and access the content at any time. The course is no longer drip fed so you can progress from week to week totally at your own pace. You can go back to previous weeks at any time including after all weeks have been made available.

Can I download all the content?

Yes, you can download all course content including the video, workbook, slides and quiz results. The webinars are not available for download at present due to copyright concerns but you can download the other bonus materials.

What is the refund policy/money back guarantee?

View the Mold Illness Made Simple Terms of Service page for full details.

Do you offer an affiliate program?

Yes. It pays 25% commission. Please email support stating your name, website or business details and your experience with CIRS/Mold Illness. You can also view the Affiliate terms of service.

Enrolled Member Questions

Logging In

How do I log in?

You can log in at any time by going to the Members menu at the top of the Mold Illness Made Simple homepage and choosing Account, Welcome, Course Outline or Webinar archive.

You will then be presented with a login form asking for the username and password that you created when enrolling. This is an example of the Webinar archive login page.

For your initial login it is recommended you start at the Welcome page.

How do I log out?

To log out from Mold Illness Made Simple choose Log out from the Members menu.

Note: It is not necessary to log out each time, it will actually save you time not having to log in each session, if you don’t.

I’ve forgotten my password, how do I reset it?

When logging in to any Members page there will be a ‘Forgot Password’ link. Click on this link and input your email address to reset your password.

I’ve forgotten my username, what do I do?

Email technical support with your full name and the email address you used when enrolling.

Progressing through the course

How do I progress from chapter to chapter

Each unit (chapter) when initially viewed will show the following at the bottom of the page.

Click on the green ‘Mark as Completed’ button once you have completed viewing all videos on the page. You can revisit the page at any time during your course membership. It will now show the following.

Click the ‘Next Unit’ button to move to the next unit (chapter). There will usually be a ‘Previous Unit’ button as well to go back. You can also use the Course Outline page to navigate between units at any time.

The Course Outline page

At any time you can visit the Course Outline page by choosing it from the Members menu option at the top any page. The Course Outline will show all of the Mold Illness Made Simple units  (chapters). Available units will be shown in bold and are clickable, inaccessible units will be grey and not clickable, while completed units will have a green tick.

You will need to complete each unit in order to progress to the next one and wait for the next unit to be released. Each week is available seven days after the current one.

How do I download the videos?

Under each video is a DOWNLOAD link that will take you to DropBox. Use the password given to download the video lecture to your own computer.

When does my enrollment expire?

Every enrollment is now lifetime and valid for as long as the Mold Illness Made Simple website is active.

Contacting Support

If you are having problems that haven’t been answered by this page please email support on

support@moldillnessmadesimple.com

State your username, computer model, operating system and web browser used, plus a detailed explanation of the problems you’re having, with a screenshot if possible.